Website Privacy Statement​

This privacy statement was last revised on 22nd of February 2023.


  1. Scope and Introduction for all Website Visitors 

This Privacy Statement (“Statement”) explains how personal data is collected, used and disclosed by Toptech Systems, Inc., its subsidiaries and affiliated companies such as Toptech Systems NV, (please see Annex for all legal entities), (collectively, “Toptech”, “Company”, “we”, “us” or “our”) when users access and use the services and features offered on our website ( and any of our other websites that link to this policy (the “Sites”). Toptech respects your privacy, and this statement covers Toptech’s processing, protection, transfer and use of information collected from you through the Site. 

This privacy statement refers only to the processing of personal data of visitors to our websites. It is supplemented by the Toptech Cookie Notice, Toptech Business Contact Privacy Notice, Toptech SaaS Privacy Notice, Toptech Job Applicant Privacy Notice, Toptech GDPR Privacy Addendum, PIPL Privacy Addendum, and the California Privacy Addendum. 

Users from different countries and states may visit the Sites. Sections 1 to 7 of this Statement applies to all users. Depending on your place of residence, further sections may apply to you which is then stated for the respective section. 

  1. Collection of Information 

We collect the following information on our website: 

  1. Information We Collect Automatically: 

When you access or use our Sites, we automatically collect the following information, which is stored separate from other data that you may provide to us. We use this information to provide the Sites to you, deduce statistical and anonymous information about the users of the Sites and for the technical administration and the security of the Sites: 

  • Log Information – We log information about each session and the use of the Sites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Sites. 
  • Device Information – We collect information about the computer or mobile device you use to access our Sites, including the hardware model, operating system and version and mobile network information. 
  • Information Collected by Cookies and Other Tracking Technologies – We use various technologies to collect information, specifically cookies and web beacons. Cookies are small text files that a website or its service provider transfers to your devices, such as mobile devices or computers, through your web browser (if allowed by you), that enables the websites or service providers’ systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction. Your browser may provide you with the ability to not accept cookies, as well as the ability to delete already-existing cookies. If you refuse, or delete previously existing, cookies, you may not be able to enjoy some features of the Site or functionality of any Software. Please see our Toptech Cookie Notice for more information on our use of cookies. 
  1. Information You Provide to Us: 

We also collect information you provide directly to us. For example, when you visit the Sites, we collect information when you send us an e-mail, subscribe to our newsletter, message us via LinkedIn, participate in any interactive features of the Sites (e.g. contact us through our website or provide general feedback). The types of information we may collect include your full name, company name, email address and any other information you choose to provide. We collect this information for offering the function that you use, respectively. 

  1. Use of Information 

We may use information about you for various purposes, including: 

  • Providing our Sites to the users;  
  • Maintaining and improving our Sites; 
  • Providing and improving our customer service, including responding to your comments, questions and requests (e.g. product queries or technical questions); 
  • Analyzing and managing our business; 
  • Establishing and managing our business relationship, e.g. when you as a customer contact us via one of the Sites and we connect this request to your business account; 
  • Improving our IT security; 
  • Defending our legal interests, e.g. when claiming remedies of attacks on our website; 
  • Communicating with you about services, offers, promotions, rewards, and events offered by IDEX Group and Affiliates; and 
  • Carrying out any other purpose described to you at the time the information was collected or for any other purpose with your consent. 
  1. Recipients and Categories of Recipients of Personal Data 

We do not share, sell, or otherwise disclose information about you for purposes other than those outlined in this Statement. However, we may use and disclose aggregated information about our users and other information that does not reasonably identify any individual, without restriction. We may share information about you as follows or as otherwise described in this Website Privacy Statement and in each case only in accordance with applicable law. Possible recipients or categories of recipients of your personal data are: 

  • Other IDEX Group and Affiliates if such a transfer of personal data is required for the specific purpose (you can find a list of the IDEX Group and Affiliates here  
  • Vendors and channel partners such as distributors and sales representatives for the Company’s products; 
  • Service providers who process personal data on our behalf but have to follow our instructions on such processing; these service providers will not be allowed to use your personal data for other purposes than the purposes defined by us; 
  • Authorities, who we are obliged to provide your personal data to, e.g., tax authorities or healthcare authorities; 
  • Auditors or similar external consultants like lawyers or tax advisers; 
  • Authorized third parties in response to a request for information if disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; 
  • External investigators, consultants or authorities as permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of the terms of our agreements, or as otherwise required by law; 
  • Potential purchasers and their advisors in the context of mergers and acquisitions, to whom we may transfer your personal data subject to appropriate confidentiality obligations, in the event we decide to dispose of all or parts of our business; and 
  • To other recipients with your consent or at your direction, including if we notify you through our Sites that the information you provide will be shared in a particular manner with particular people and you provide such information. 
  1. Social Sharing Features 

On our Sites, you can interact with social networks operated by third parties as set out below. Regarding the professional social media platform Linkedin, please see their privacy policy here: LinkedIn. 

  1. Security 

Toptech takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. 

If you have any questions about this privacy policy, the data processing practices of Toptech, or our Sites, you can contact us at or 

  1. Do Not Track Signals 

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us. 

  1. Information to Residents in the USA 
  1. International Data Transfers 

As Toptech operates internationally, we may need to make your information available to companies and/or branches within our group, which may be located outside of the U.S., including in countries which may not provide the same level of protection of your information as in your home jurisdiction. 

By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and to other countries. 

  1. Choices About How We Use and Disclose Your Information 
  1. General 

You may at any time review or ask for the rectification or removal of your information by contacting us at However, note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. 

  1. Cookies 

Most web browsers are set to accept cookies by default. You can block cookies by activating the setting on your web browser that allows you to refuse the setting of all or some cookies. These settings are usually found in the ‘options’ or ‘preferences’ menu of your web browser. In order to understand these settings or get further information, refer to the documentation provided by the provider of the web browser you are using. For further information about deleting or blocking cookies, please visit: However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Sites or perform certain functionalities of the Sites. For additional details about the cookies used in our Sites, please visit our Toptech Cookie Notice. 

  1. Promotional Communications 

You may opt out of receiving promotional emails or messages from Toptech by following the instructions in those emails or messages or by using other tools we may make available or by emailing us at or If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing service relationship. 

  1. Jurisdiction Specific Privacy Rights 

The law in some jurisdictions may provide you with additional rights regarding our use of Personal Data. To learn more about any additional rights that may be applicable to you as a resident of one of these jurisdictions, please see the privacy addendum for your state that is attached to this Privacy Notice. 

  1. Your Rights under the General Data Protection Regulation (“GDPR”) 

If you are a resident of the European Economic Area or the United Kingdom, you have the additional rights described in the Toptech GDPR Privacy Addendum to this Statement 

  1. Your Rights under the Personal Information Protection Law (“PIPL”) 

If you are a resident of the in the People’s Republic of China (“China”, which, solely for the purposes herein, is exclusive of Taiwan, Hong Kong and Macau), you have the additional rights described in the Toptech PIPL Privacy Addendum to the Statement. 

  1. Your California Privacy Rights 

If you are a resident of California, you have the additional rights described in the Toptech California Privacy Addendum to the Statement. 

  1. Contact Information 

If you have any questions, concerns, complaints, or suggestions regarding this Statement, or have any requests related to the personal information we collect about you, you may contact us the corporate affiliate that operates this Site or at our corporate headquarters: 

For contact information for IDEX Corporate Affiliates:  


To Contact Toptech Systems: 


Phone: +1 (407)332-1774 

Email: or  

Postal Address: Toptech Systems 

1124 Florida Central Pkwy. 

Longwood, FL 32750 


To Contact IDEX: 


Phone: 1-847-498-7070 


Postal Address: IDEX Corporation 

Attn: Legal Department: Compliance/Privacy 

3100 Sanders Road, Suite 301 

Northbrook, IL 60062, USA  

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