Many fuel terminals struggle with long lines at their loading bays. Fuel trucks can sometimes wait for hours to load, only to arrive at the bay to find out the product they need is unavailable or that they are not authorized to load. When drivers get stuck, they contact the terminal operator, who then needs to figure out how to resolve the issue.
As a result, operations grind to a halt, as operators try to identify and resolve the issue. Under this kind of pressure, it’s no wonder terminal operators can make an entry error, which could result in even further delays and downstream problems.
Meanwhile, trucks continue to back up, the carrier’s schedule is thrown off, and customers don’t receive their fuel.
Don’t your people have better things to do than process everyone’s data?
The typical scenario is that after waiting in a long line, the driver tries to load in but has a problem. As always, the terminal operator has to respond to a driver, who says: “I can’t load, but I have no idea what the problem could be.”
It’s now the terminal’s problem, but it could be one of many:
- No driver’s license on file
- Driver is not authorized, because they’re new and need training
- No Insurance on file
- No valid order number
- Driver isn’t sure which product to choose
- Driver not authorized because of a typo
- There is no allocation for the order
- Truck number is not registered
- The product they need is not available
While the operator tries to figure out which of these is the problem, the trucks keep coming, while the operator makes phone calls, digs through paperwork and files, sends faxes, and more.
Why are your people having to continually solve other people’s problems? Why should someone else’s issues bring your terminal operation and revenue to a halt? If you’re not getting paid to manage the entire process, why are you still doing it?
Load2Day solves these issues, saving terminals time and money, while increasing data accuracy.
Load2day is a software platform and driver app with self-serve features that reduce errors, save time, and increase site efficiency.
After a terminal signs up for a Load2day account, they give access to the various third-parties who should be managing their own data:
- Customers maintain their own ship-to locations and carrier relationships
- Carriers manage their own drivers and vehicles
- Drivers use the Load2day Driver Connect app to check availability, allocation and authorization before arriving at the terminal
- Fuel owners access the transaction data using a Toptech API
- Everyone gets an electronic Bill of Lading (eBOL) after the transaction
This data is available to each stakeholder in your process, so it never needs to be reentered, so data accuracy is higher.
Load2day Product highlights
Load2day can be accessed from anywhere and the data automatically flows to TMS.
Customers can:
- Manage a set of ship-to locations authorized to pull product
- Setup and manage Carrier relationships
Carriers can create, read, update, and delete:
- Carrier insurance/certificate dates
- Vehicle records (including maintenance of valid dates, lock-out status, etc.)
- Driver records (including maintenance of valid dates, lock-out status, etc.)
Drivers can use the Load2day Driver Connect app, available for free in the Apple App Store and Google Play Store:
- View recent BOLs, save and send them by email
- Check Load Rack Eligibility, based on the terminal, truck, supplier, trailer and destination and see products eligible to be loaded
- Check Order Eligibility and
- Utilize the traffic queuing feature
Fuel suppliers can sign up for the API for secure access to inventory and transaction detail for their ERP.
Load2day also offers a real-time inventory API to help you and your suppliers better manage inventory and make more informed business decisions. To find out more about Load2day, check out our demo video or contact us to request a demo.
