This international petroleum refining and marketing company produces gasoline, diesel, jet fuel, ethanol, and renewable diesel. Their refining capacity is approximately 235,000 bpd, and they sell refined products to wholesale and retail customers, as well as export to international markets. They support an ecosystem of nearly 1,200 suppliers.
Problem
How can a $1B company continue to grow when they are already the #1 distributor in their region? Go global. Their strategy to acquire terminals in key regions around the world met with several obstacles. Acquired terminals often had a mix of equipment and systems, some of which were outdated, unreliable and not well supported by the vendor. Terminal automation systems (TAS) are critical for efficient terminal operations, but the acquired TAS technology was outdated, didn’t meet their business needs and was not well supported.
Solution
Toptech Systems established a consistent, reliable ecosystem across the customer’s terminal operations. The transformation began at the load rack. Some terminals were using older, unreliable presets that were not well supported by the vendor. Equipment failures meant long lead times on replacement parts. At a recently acquired location, the customer replaced outdated presets with Toptech’s new state-of-the-art Multiload II+ batch controllers.
For terminal automation, the customer also replaced the outdated TAS with Toptech’s TMS7 to more efficiently and securely control and track product loaded and offloaded at the terminal. Since the client manages multiple terminals, they also installed Tophat7, to enforce centralized allocation control, master file data management and reporting across remote TMS7 sites. Finally, the company subscribed to Load2day, a Software as a Service (SaaS) application which empowers third parties to manage their own data, generate their own reports and receive electronic bills of lading (eBOLs). These self-serve features reduced errors, saved time, and increased site efficiency.
The transformation was completed in less than a year, and Toptech continues to adapt to support this company’s growth plans into the future.
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